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MGMishqah Gous

About me

I first entered this work as a learner.

That beginning still shapes how I design, facilitate and lead. I understand programmes from more than one side because I have occupied more than one place within them.

My story

Portrait of Mishqah Gous

In 2015, I joined the RLabs GROW Leadership Academy as a learner. In 2016, I progressed into an internship and led the first RLabs Café in Cape Town CBD. That early opportunity gave me practical responsibility for people, operations, entrepreneurship and programme implementation.

Over the years that followed, I worked across learner support, recruitment, courseware, facilitation, youth development, entrepreneurship, employability and programme coordination. I served for two years as Courseware Development Team Lead and later progressed into the final senior role I held at RLabs: Recruitment & Training Lead.

I have been the learner, supported the learner, recruited participants, created the learning and facilitated it. I have trained facilitators, coordinated delivery, led teams, worked with partners and contributed to programme reporting. That full view helps me notice the distance between what a programme intends and what people experience.

Today, I work independently with organisations, funders and development partners that want learning and community programmes to be relevant, practical and connected to meaningful opportunity.

What grounds the work

Dignity, purpose and service

My identity in Jesus Christ is the foundation from which I understand purpose, dignity and service. It shapes the way I see people: not as numbers, beneficiaries or problems to solve, but as people with worth, ability, responsibility and potential.

This conviction does not change according to who is funding a programme or who is sitting in the room. It calls me to listen carefully, serve honestly and do work that genuinely helps people move forward. My faith shapes how I serve everyone. It is not a requirement for clients or participants.

Context

Where and with whom

Communities reached

  • Mitchells Plain
  • Cape Flats
  • Cape Town
  • Soweto
  • Bloemfontein
  • Murraysburg
  • Remote collaboration in Namibia
  • Remote collaboration in Tanzania

Organisations and initiatives

  • Technology Innovation Agency logo
  • Development Bank of Southern Africa logo
  • Nedbank logo
  • Accenture logo
  • Anglo American Foundation logo
  • Naspers logo

Professional development

Formal education, practical training, continuous learning

  1. 01

    Leadership & Personal Development

    GLOBA Transformation & Leadership Institute

    Developed skills in coaching, active listening, accountability and supporting individual growth, alongside practical skills in leadership, personal growth, self-awareness and purposeful development.

    • GLOBA Transformation & Leadership Institute logo
  2. 02

    Design Thinking

    UCT Hasso Plattner d-school Afrika

    Built practical capability in Human-Centred Design, creative problem-solving and developing solutions around people's needs.

    • UCT Hasso Plattner d-school Afrika logo
  3. 03

    Social Innovation: Becoming a Changemaker

    UCT MOOC

    Explored social innovation, changemaking and practical approaches to creating positive social impact.

    • UCT MOOCs logo
  4. 04

    Facilitation Training

    ExeCoach

    Developed professional facilitation skills for creating engaging, learner-centred training experiences.

    • ExeCoach logo
  5. 05

    Digital Artisan Training

    Digify Africa

    Strengthened digital skills and practical knowledge for navigating and working effectively in the digital economy.

    • Digify Africa logo
  6. 06

    Advanced Microsoft Excel & Microsoft Word

    Netcampus Group

    Developed advanced digital productivity and document management capabilities.

    • Netcampus Group logo
  7. 07

    National Senior Certificate (Matric)

    Belhar High School

    Achieved distinctions in Business Studies, Design and Afrikaans First Additional Language, with Top Subject Awards in these areas.

    • Belhar High School logo

In practice

Moments from the work

  • The RLabs Tanzania team
    RLabs Tanzania team
  • Large RLabs team group photo outdoors
    The wider RLabs team
  • RLabsU session with participants in Bloemfontein
    RLabsU Bloemfontein, 2025
  • Black and white portrait of Mishqah Gous
    Mishqah Gous
  • Mishqah Gous hosting a ReCha panel discussion with five speakers
    Hosting a ReCha Fireside Chat
  • ReCha launch event at AfriLabs
    ReCha launch at AfriLabs
  • Learners receiving certificates on stage at a school assembly
    Learner graduation at a school assembly
  • Students receiving certificates at Cape Town High School
    Cape Town High School graduation, 2018

How I show up

Professional strengths

  • People-centred
  • Warm and approachable
  • Strong communicator
  • Creative problem-solver
  • Adaptable
  • Organised
  • Collaborative
  • Solutions-focused
  • Purpose-driven
  • Relationship builder
  • Stakeholder-focused
  • Detail-oriented
Get in touch