Privacy
Privacy Policy
This page explains what this website collects, why it is used and how to reach Mishqah about your information.
Information collected
The contact form on this website asks for the details needed to reply to you properly:
- Your name
- Your email address
- Your organisation or business name, if you share it
- Your role, if you share it
- The country or region you work in, if you share it
- The topic and stage of the work you select
- The message you write
The form does not ask for a phone number. Basic technical information, such as the pages requested and the type of browser used, may be handled by the hosting service so the site can be delivered and kept secure.
How information is collected
- Through the contact form on this website
- Through direct email or correspondence you start
- Through standard technical request records kept by the hosting service
This website does not run advertising trackers and does not sell your information.
Why information is processed
- To read and answer your enquiry
- To discuss possible consulting or facilitation work
- To send you the information you asked for
- To keep the website working, available and secure
Third parties
Only the services actually used to run this website handle your information. A hosting and delivery provider serves the site. When you submit the contact form, a form delivery service passes the message to the practice inbox. Email then sits with the email provider used for that inbox. These providers act on instruction and are not permitted to use your enquiry for their own marketing.
No customer relationship system, advertising platform or data broker receives your enquiry.
Retention
Enquiries are kept only as long as there is a reason to keep them, such as an ongoing conversation, an active piece of work or a record of an agreement. When a message no longer serves a purpose it is deleted. There is no fixed retention period set for general website enquiries.
Your rights
You can ask to:
- See what personal information is held about you
- Correct information that is wrong or out of date
- Have information deleted where there is no lawful reason to keep it
- Object to a particular use of your information
- Withdraw consent you gave earlier
Requests are handled through the contact channel on this website.
Security
Reasonable technical and practical safeguards are used to protect the information you send, including encrypted connections to this website and restricted access to the practice inbox. No website or email system can promise absolute security, so please avoid sending sensitive personal details through a web form.
Links to other websites
Articles on this website link to government, academic and sector sources. Those websites have their own privacy practices and this policy does not cover them.
Updates to this policy
This policy is reviewed when the website or the way information is handled changes in a material way. The version published here is the current one.
For any question about this page, contact Mishqah through the contact page or email hello@mishqah.co.za.