Skip to content
MGMishqah Gous
Portfolio

Learning ecosystem

RLabsU / DLab

Digital, entrepreneurial and life skills for previously disadvantaged communities

  • Courseware development
  • Team leadership
  • Digital skills
  • Facilitator training
Participants working at tables in a busy DLab learning space

Context

RLabsU / DLab is an RLabs learning and development ecosystem that empowers previously disadvantaged communities with the digital, entrepreneurial and life skills needed to pursue economic opportunities, personal growth and meaningful participation in the economy.

Mishqah's role

I played a key role in the development of RLabsU / DLab over several years, contributing to the design of digital learning and skills-development programmes focused on technology, entrepreneurship, innovation and future-of-work opportunities. As a team member, I conducted on-the-job training for interns, supporting their practical development and workplace readiness.

I later progressed to Courseware Development Team Lead for two years, overseeing courseware development and creating facilitator training courseware to equip facilitators with the knowledge, tools and methodologies needed to effectively deliver RLabs programmes. My work combined learning and development, instructional content design, mentoring and team leadership.

Evidence & why it matters

RLabsU / DLab, also known as RLabs Academy, was a key programme within RLabs' learning and development portfolio, contributing to the organisation's reach across South Africa and internationally and forming part of the initiatives that have collectively reached 2.5M+ people globally through skills, training and economic empowerment.

Courses

Programmes and courses included

  • Green Innovation (Circular Economy)
  • Digital Inclusion for Women
  • Introduction to Computers
  • Internet Fundamentals
  • Google Workspace Fundamentals
  • Work Readiness Essentials
  • Small Business Management
  • Entrepreneurship
  • Design Thinking
  • Project Management
  • Financial Literacy
  • Graphic Design
  • Videography
  • Web Publishing
  • User-Centric Course Curriculum Design
  • Introduction to Real Estate
  • Web Development (HTML, CSS)

Gallery

From the programme

  • Two learners working on laptops during a coding session
    Web development session in progress
  • Learners coding on laptops side by side at a colourful table
    Learners building their first web pages
  • The Westridge DLab learning space
    Westridge DLab
  • Graduates holding certificates at a DLab Jabulani graduation
    DLab Jabulani graduation
  • Group of DLab graduates at a certificate ceremony
    Celebrating DLab graduates
  • A learner using a laptop during a basic computing session
    Basic Computing, 2023
  • Adults working on laptops in a bright classroom while a facilitator presents
    Basic Word Processing, 2025
  • Participants working through a spreadsheet exercise on laptops
    Spreadsheet Basics
  • Participants seated at computers in a learning space
    Digital skills session
  • RLabsU session with participants in Bloemfontein
    RLabsU Bloemfontein, 2025
  • Promotional flyer for the RLabsU course run
    RLabsU course run, 2024
  • Work Readiness Essentials session in Heidedal, Bloemfontein
    Work Readiness Essentials, Heidedal
  • Mishqah Gous facilitating a work readiness session for a small group
    Facilitating a work readiness session

Partners

Project partners and supporting organisations

  • RLabs logo
  • Development Bank of Southern Africa logo
  • RLabs South Africa logo
  • Safehub logo

Relevant capability

Bring this thinking into your programme

Next project

Sanlam Blue Ladder Schools (BLS)

Read next