Design learning people can act on
Learning Experience & Curriculum DesignConsultant in Cape Town
Useful learning is not created by adding more information. It is created by deciding what people need to understand, practise and use and then designing a journey that helps them get there. Mishqah Gous offers learning experience design in Cape Town for organisations, NPOs, skills programmes and development partners, covering learner centred curricula, learning journeys, facilitator resources, activities and digital learning content.
In short
Learning experience design structures content, activities, resources and delivery around what learners need to understand, practise and apply. It brings curriculum design together with participant context and delivery reality.
The questions
Learning experience design connectscontent to people
- Who are the learners?
- What do they already know?
- What might prevent participation?
- What should they be able to do?
- What sequence will help them get there?
- What activities make the learning practical?
- What support does the facilitator need?
- How will the programme know whether the experience is working?
A curriculum can be technically accurate and still be difficult to use. These questions are why curriculum design works better when it is planned alongside participant context and delivery reality.
Scope
Learning and curriculumdesign services
01
Curriculum architecture
Structure modules, themes, outcomes and progression so that the learning has a clear purpose.
02
Learning journey design
Map how participants move from orientation through learning, practice, reflection and next steps.
03
Learning activities
Design exercises, discussions, practical tasks, reflection and other activities that help participants engage with the content.
04
Facilitator guides
Create structured delivery guidance including objectives, timing, activities, prompts and resource notes.
05
Learner resources
Develop workbooks, worksheets, presentations and supporting learning materials.
06
Digital and mobile learning
Adapt content for virtual, digital or mobile first formats where access and data constraints matter.
07
Content review and improvement
Review existing learning materials for clarity, sequence, participant relevance and facilitator usability.
Evidence
Experience across coursewareand curriculum development
Mishqah served as Courseware Development Team Lead for two years and contributed to learning across areas including digital inclusion for women, computer skills, internet fundamentals, Google Workspace, work readiness, entrepreneurship, Design Thinking, project management, financial literacy, graphic design, videography, web publishing and HTML and CSS.
Her Sanlam Blue Ladder Schools contribution included learning experience design, research, curriculum development, visual playbook design and Train-the-Trainer.
During COVID-19 restrictions she helped adapt learning for mobile first WhatsApp delivery, including social innovation, entrepreneurship and small business management micro courses.
In the room
Learning in Practice
Basic Computing, 2023 
Basic Word Processing, 2025 
Spreadsheet Basics 
Digital Skills Session 
Social Entrepreneurship Academy in Session 
Design Thinking With Primary School Learners
Method
Human centred designin learning
Mishqah's professional development includes Design Thinking through the UCT Hasso Plattner d-school Afrika and social innovation learning through UCT.
The value of Human Centred Design in learning is practical. Start with the person, understand the problem, test assumptions and create a learning experience that fits the real context rather than the imagined participant.
Audience
Who this serviceis for
- Skills development programmes
- NPOs
- Youth programmes
- Schools and community learning initiatives
- Funders and CSI programmes
- Facilitators
- Organisations with existing training that needs improvement
- International organisations localising learning for South Africa
Direct answers
Frequently asked questions
- What is learning experience design?
- Learning experience design structures content, activities, resources and delivery around what learners need to understand, practise and apply.
- Can Mishqah develop a curriculum from the beginning?
- Yes. Her experience includes curriculum, courseware, workbooks, facilitator guides, activities and digital learning content.
- Can Mishqah improve existing training material?
- Yes. Existing materials can be reviewed for structure, clarity, learner relevance, activity design and facilitator usability.
- Does Mishqah design digital learning?
- Yes. Her experience includes digital content and mobile first learning, including low data WhatsApp micro courses.
- Is learning experience design the same as programme design?
- They overlap but are not identical. Learning experience design focuses on the learning journey and resources. Programme design also considers recruitment, onboarding, implementation, stakeholders, opportunity pathways, feedback and scale.
Related insights
Perspectives behind this work
Training impact
7 Reasons a Certificate of Completion Does Not Prove Training Impact in South Africa
A certificate records completion. On its own it does not tell a funder, a facilitator or a participant what actually changed.
Facilitation
7 Hidden Costs Behind Every 3-Hour Training Session
Preparation, adaptation, administration, support and follow-up all sit behind the visible delivery hour. Budgets rarely show them.
Facilitator support
7 Reasons Good Facilitators Leave Good Programmes
Skilled facilitators seldom leave because they stopped caring. They leave when workload, influence and support stop matching the responsibility.
Related support
Explore closely related services
Next step
Turn content into a learningexperience people can use.
Share the audience, the current material and what participants need to understand or do differently.
Tell Mishqah about the people, programme or result you are working towards. Start with what is happening now and what needs to change.